Shipments and returns

Orders are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail, Hermes or UPS with tracking - this is based on order contents as some products cannot be shipped with certain services.

Currently we only ship to addresses in the United Kingdom - this includes Scottish Highlands and Islands, Northern Ireland, Isle of Man, Isle of White and Channel Islands

We always try to accommodate customers requests when it comes to deliveries - so if you have a special requirement, please ensure that you let us know

Returns

We offer a simple and straight-forward returns

You can cancel your order for a full refund (including original delivery charges) upto 28 days from when the order was placed. Unfortunately products such as Film, Chemistry or Paper can only be returned if unopened (unless faulty).

We would recommend to send any unwanted goods by a tracked method such as Royal Mail. 

Refunds would be completed within same day.

Faulty products are sold with either a 12 months warranty (if new) or 6 months (if used)

We offer a simple - replacement or refund on new products, or a replacement, repair or refund on used products.

For faulty goods - we will supply a free shipping label.

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